Outage - NSW Central Coast

Incident Report for Next Telecom Pty Ltd

Update

The carrier has advised that the repair work is more complex than initially anticipated. Additional technicians have been deployed to the site to assist with the restoration efforts.
Unfortunately, restoration is expected to take longer than originally anticipated, and there is currently no confirmed ETA.
We will continue to monitor the situation and provide further updates as soon as they become available.

Posted Oct 09, 2026 - 13:55 AEDT

Identified

Carrier has identified a cable cut at around 11pm last night, between Sydney and Brisbane impacting some internet services (NBN and Fibre) around Central Coast. Field technicians have arrived at the location and commenced investigation. Issue is expected to be resolved in the next few hours.

Posted Oct 09, 2026 - 09:53 AEDT

This incident affects: Fibre Services and NBN Services.