All Systems Operational

About This Site

Welcome to Next Telecom Status Page

We will post Major Network Outages and Planned works here.

To report service difficulties please email team@nexttelecom.com.au including as much information as possible such as Service ID / Account Number / Contact details and a brief description of your issue and our team will investigate. Alternatively you can open a ticket via our NextView portal - https://portal.nexttelecom.com.au/portal

If you are experiencing a high priority issue please follow up your email with a call to our team on 1300 006 398 or +61280718100.

Fibre Services Operational
90 days ago
98.74 % uptime
Today
NBN Services Operational
90 days ago
99.4 % uptime
Today
Voice Services Operational
90 days ago
100.0 % uptime
Today
Mobile Services Operational
90 days ago
100.0 % uptime
Today
Voice Services - MS Teams Calling Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
98.57 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 20, 2026

No incidents reported today.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026
Resolved - Outage was resolved by NBN Engineering team performing configuration changes. Service have remained stable since.
Apr 16, 09:57 AEST
Investigating - NBN is experiencing an outage impacting some customers connected to the Dandenong POI. Engineers are investigating however there is no current ETA.
Apr 15, 09:00 AEST
Apr 15, 2026
Apr 14, 2026
Resolved - Customers using our Next Advantage Enterprise (Buddy) hosted voice solution have reported their services down from approximately 1730 AEST. Engineers have advised that the service have restored. They believe the fault was caused by switching equipment at the Equinox data centre. We apologise for any inconvenience.
Apr 14, 18:11 AEST
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.