All Systems Operational

About This Site

Welcome to Next Telecom Status Page

We will post Major Network Outages and Planned works here.

To report service difficulties please email service@nexttelecom.com.au including as much information as possible such as Service ID / Account Number / Contact details and a brief description of your issue and our team will investigate.

If you are experiencing a high priority issue please follow up your email with a call to our team on 1300 006 398 or +61280718100.

Fibre Services Operational
90 days ago
99.4 % uptime
Today
NBN Services Operational
90 days ago
99.97 % uptime
Today
Voice Services Operational
90 days ago
100.0 % uptime
Today
Mobile Services Operational
90 days ago
100.0 % uptime
Today
Voice Services - MS Teams Calling ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 19, 2025

No incidents reported today.

Feb 18, 2025

No incidents reported.

Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025
Resolved - All services have restored overnight. If your service is offline please reboot/restart your Router and NBN/Fibre NTU and contact us on 1300 006 398 or team@nexttelecom.com.au.
Feb 11, 06:43 AEDT
Identified - A power issue is occurring within the carriers Glebe Data Centre.
Engineers are on site working to resolve the issue.
NBN Services are restoring - some require a Router reboot.
Fibre Services are still experiencing issues.

Feb 10, 18:27 AEDT
Investigating - Multiple NBN and AAPT Fibres in NSW offline.
Feb 10, 17:53 AEDT
Feb 10, 2025
Resolved - This incident has been resolved.
Feb 10, 08:43 AEDT
Monitoring - Our engineers have identified inter carrier capacity issues which has been the cause of Hosted PBX handsets suffering from registration drops and slow internet speeds in some instances affecting Victorian customers. The services now appear stable; however, we will continue to monitor them closely to ensure ongoing reliability.
Feb 8, 12:15 AEDT
Investigating - We have reports of customers with Cloud Business Phone (Hosted PBX) experiencing drop outs. Our engineers are investigating this with our Hosted PBX vendor.
Feb 8, 10:32 AEDT
Feb 9, 2025

No incidents reported.

Feb 8, 2025
Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025
Resolved - This incident has been resolved.
Feb 5, 12:59 AEDT
Identified - We are currently experiencing delays in the delivery of voicemail messages to your email inboxes. Our engineering team has identified the root cause of this issue in collaboration with our vendor and is actively working on a resolution.
We apologize for any inconvenience this may cause and appreciate your patience as we work to restore full service. We will provide updates as soon as more information becomes available.

Jan 28, 09:30 AEDT