All Systems Operational

About This Site

Welcome to Next Telecom Status Page

We will post Major Network Outages and Planned works here.

To report service difficulties please email team@nexttelecom.com.au including as much information as possible such as Service ID / Account Number / Contact details and a brief description of your issue and our team will investigate. Alternatively you can open a ticket via our NextView portal - https://portal.nexttelecom.com.au/portal

If you are experiencing a high priority issue please follow up your email with a call to our team on 1300 006 398 or +61280718100.

Uptime over the past 90 days. View historical uptime.
Fibre Services Operational
90 days ago
99.84 % uptime
Today
NBN Services Operational
90 days ago
99.84 % uptime
Today
Voice Services Operational
90 days ago
100.0 % uptime
Today
Mobile Services Operational
90 days ago
98.81 % uptime
Today
Voice Services - MS Teams Calling Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 25, 2026

No incidents reported today.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026
NSW NBN - Brief Outage
Completed - The scheduled maintenance has been completed.
Jul 17, 05:59 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 05:45 AEST
Scheduled - Some NSW NBN Services may experience an outage of up to 5 minutes between 5:45am and 6:15am 17/07/2026. The planned works are essential to allow for upcoming core network upgrades. Change will be monitored closely by Next Telecom engineers.
Jul 14, 19:56 AEST
VIC NBN - Brief Outage
Completed - The scheduled maintenance has been completed.
Jul 17, 05:39 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 05:00 AEST
Scheduled - Some VIC NBN Services may experience an outage of up to 5 minutes between 5am and 6am 17/07/2026. The planned works are essential to allow for upcoming core network upgrades. Change will be monitored closely by Next Telecom engineers.
Jul 14, 19:55 AEST
Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026
QLD NBN - Brief Outage (Rescheduled from 10/07)
Completed - The scheduled maintenance has been completed.
Jul 13, 05:32 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 05:00 AEST
Scheduled - Some QLD NBN Services may experience an outage of up to 5 minutes between 5am and 6am 13/07/2026. The planned works are essential to allow for upcoming core network upgrades. Change will be monitored closely by Next Telecom engineers. (Rescheduled from 10/07 due to unforeseen circumstances).
Jul 10, 14:20 AEST
Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

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