Next Telecom Pty Ltd Status - Next Advantage One - Unable to call some internal extension

Next Advantage One - Unable to call some internal extension

Incident Report for Next Telecom Pty Ltd

Resolved

This incident has been resolved.

Posted Oct 19, 2021 - 13:25 AEDT

Monitoring

Temporary work around has been applied to customers. We are continuing to monitor.

Posted Oct 18, 2021 - 16:57 AEDT

Investigating

We are receiving reports from multiple customers that they are unable to call some internal extensions.
External inbound and outbound calling appears to be ok. This only impacts calling some internal extensions.
Engineers and the vendor are urgently investigating the issue.

Posted Oct 18, 2021 - 10:51 AEDT

This incident affected: Voice Services.